Enter your product details on the Smart Sell page. Upload all the necessary images on the Self Quality Check link provided to you. Then, our quality check team will contact you to give you the exact price quote for your product. Once you receive the price, you can enjoy a free doorstep pick-up and instant payment at the convenience of your home.

You can sell Air conditioner, Refrigerator, Washing Machine & Television.

Digi2L Smart Sell covers over 150+ cities across India. You can check your city from our live cities.

To know if your appliance qualifies for Smart Sell, click on the 'Smart Sell’ tab home page. Also, enter your pin-code to check if Smart Sell is available in your location. Find out the estimate value by selecting appliance category, brand, type and condition.

a. Body Damages: Broken body or major cracks.
b. Rust causing body damage.

No, it’s completely free.

Turnaround time (TAT) for Quality Check is 24 hours.

After Self Quality Check, our logistics partner will come pickup the old product and the agreed amount will be transferred to you on the UPI that you have submitted.

Digi2L voucher comes with 30 days validity after which it will be expired & it can be redeemed only at Digi2L’s authorised brand shops and websites only.

Turnaround time (TAT) for pickup is 48 hours.

Digi2L gives you the best price in the market depending on your product condition. You can do market research and decide accordingly.

Yes, you can.

You can cancel the pickup request.

Yes, you can. You can sell/exchange the product that is non-working or in worst condition on which you will get the best possible value from Digi2L.

No, the invoice copy is not required.

Unfortunately, the product you are selling cannot be shipped back to you once picked.

No. We are unable to accept such products due to legal implications.

It is preferred that you provide your used product with all original accessories and packaging. However, it is not mandatory. You may complete the Smart Sell process without the original accessories and packaging, provided your used product meets all the other requirements.

a. Please keep your old product in uninstalled condition. Pickup partner will not be assisting in uninstallation of your old product.
b. If possible, please provide us the all accessories (if any).
c. Confirm the final handover of your product via. Otp/sign.

Digi2L:Assured Buyback Plan allows you to always stay ahead in your electronics & appliances game. Simply opt for an Assured Buyback Plan with Air Conditioner, Dishwasher, Refrigerator, Television, Washing Machine and avail a guaranteed buy back price when you want to upgrade to your Appliance or TV.
a. The plan is available for 5 years.

b. The buy back value guaranteed for each duration is as per below schedule.

Simply add your Digi2L:Assured Buyback Plan when you purchase an appliances. Pay a small fee and enable the Digi2L:Assured Buyback Plan along with your appliances.

Invoice copy required at the time of Digi2L:Assured Buyback Plan purchase. The plan will be enabled on appliance post plan purchase, post which you will receive the confirmation of program signup on email

To upgrade to next device with Digi2L:Assured Buyback Plan, you have to reach out to Digi2L.in or call on 9321276341/96196 97745 and initiate the Buyback option. Detailed buy back process captured below -

a. Within the Plan Term, if you wish to redeem the buyback value as per the benefits offered by the Plan, you must visit Digi2L.in or call on 9321276341/96196 97745 .Then Digi2L shall carry out buyback process by inspecting the physical & functional condition of the appliance/TV.

b. Subject to you providing required details and subject to the device passing the quality check (“QC”). If the device does not pass the QC test, You shall not be eligible to avail the buyback plan.

c. After the device diagnostics and QC is completed the final Buyback Value is shown.

d. If the Buyback Value is acceptable,you will handover the appliance/TV and other accessories to authorized Digi2L partner who will provide you the Buyback Value in cash/ cash equivalent.

When you redeem the Digi2L:Assured Buyback Plan option, the assured value as per Table 1 will be deducted from your new device purchase value as per redemption schedule.

Redemption of Digi2L:Assured Buyback Plan for upgrade is easy. The transaction takes approximately~ 72 hrs in metro and 5 days in non-metro cities.

You can contact the Digi2L customer support number 9619697745 or email us at [email protected]

a. Air-conditioner
b. Washing machine
c. Television
d. Refrigerator

When a customer chooses to exchange their product through your store or website, they will receive a confirmation from Digi2L regarding a successful exchange request.
After that, the customer will receive an order confirmation that includes a self-QC (quality check) link.
Once the customer performs the self-QC and uploads all the necessary images, the customer support team will provide an exact price quote within 6 hours.
If the customer accepts the quote, a free doorstep pickup will be arranged, and payment will be made instantly.

Digi2L's Unique Selling Proposition is that customers are not limited to exchanging the same type of product they are purchasing. For example, if a customer is buying a television, they have the option to exchange an old washing machine, AC, or any other eligible product, rather than being restricted to exchanging an old television only.

The total time required for order completion is 96 hours. The quality check (QC) process is completed within 24 hours, and the pickup is scheduled within 72 hours post QC.

You can check the real-time status of your order on Digi2L's ERP portal.