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Now Run Your Product Exchange Campaign Seamlessly.EXPLORE MORE
No More Productivity Loss, Logistics Nightmare, Reseller Scoutingor Cost Overrun.EXPLORE MORE
No More Productivity Loss, Logistics Nightmare, Reseller Scouting or Cost Overrun.EXPLORE MORE
It is a proven fact that success of primary market relies heavily on the penetration of the secondary market. Product exchange program has hence become a great sale enabler in the durable industry. However, managing a product exchange campaign is a complex process of connecting retailers, resellers, and the sales team in a highly unorganized used appliances market like India. The huge cost overrun, reverse logistics, warehousing, managing the liquidation and reconciliation takes the focus off from your primary market sales to an unproductive secondary sale. This is where Digi2L as an organization makes the difference in ensuring a complete end-to-end execution strategy of the product exchange program with finesse and perfection. So, no more worries on logistics or storage of exchanged products and no scouting for resellers. What's more, we make instant payment to customers on exchanged products. Just leave it to us, and your team can focus on primary sales to create the competitive edge in the market.
Hotels, hospitality, and often big corporates need frequent and mass product upgradation of their gadgets and appliances for catering to premium clients. But more than often, they are stuck with the disposal of used appliances and gadgets as it involves major administrative procedures and may act as a major road block for upgradation. Digi2L, India’s 1st digital platform to sell used appliances, can now help you facilitate mass disposal of your used gadgets for a value that is best in the market. Digi2L Enterprise Service Product Resell Program can provide an end-to-end execution strategy including product quality inspection, deinstallation, logistics, storage, value assessment and even spot payment. All this without any cost overrun, so that you can completely focus on the upgradation of your new systems.
To partner with Digi2L for exchange, a brand can utilize API integration or QR codes. API integration involves linking the exchange website with Digi2L. When customers choose to exchange their products on your website, their information is transmitted directly to Digi2L's portal. On the other hand, for QR codes, customers need to scan the code to initiate the exchange process. This can be accessed through various means such as in-store, print or digital advertisements.
b. Washing machine
When a customer chooses to exchange their product through your store or website, they will receive a confirmation from Digi2L regarding a successful exchange request.
After that, the customer will receive an order confirmation that includes a self-QC (quality check) link. Once the customer performs the self-QC and uploads all the necessary images, the customer support team will provide an exact price quote within 6 hours.
If the customer accepts the quote, a free doorstep pickup will be arranged, and payment will be made instantly.
Digi2L's Unique Selling Proposition is that customers are not limited to exchanging the same type of product they are purchasing. For example, if a customer is buying a television, they have the option to exchange an old washing machine, AC, or any other eligible product, rather than being restricted to exchanging an old television only.
The total time required for order completion is 96 hours. The quality check (QC) process is completed within 24 hours, and the pickup is scheduled within 72 hours post QC.
You can check the real-time status of your order on Digi2L's ERP portal.
I am very happy with the product, service and support from digi2L. The service quality is par excellence and the concept is executed very well to the last detail.
- Atikur Rahman, Star Refrigeration
Our dealership has used Digi2L.com for approximately 5 years now and they have been great. Always there to help when we need it from the support team to our account managers.
- Mahesh Prakhar, Founder, Mahesh Home Appliances