UTC DIGITAL TECHNOLOGIES PVT LTD
GUARANTEED BUYBACK® AGREEMENT – UTCABB001
Is the Registered Trade Mark of UTC DIGITAL TECHNOLOGIES PVT LTD
This Buyback Agreement (the “Agreement”) is a legal contract that governs the UTC DIGITAL TECHNOLOGIES PVT LTD Guaranteed Buyback Plan (“Plan” or “Option”). The Agreement is between the individual who has purchased the Plan, or the individual to whom the Plan was properly transferred (“You”) and UTC DIGITAL TECHNOLOGIES PVT LTD (“UTC DIGITAL TECHNOLOGIES PVT LTD”). By purchasing this Plan through a retailer (“Retailer”), you acknowledge that this is a legal contract and you have had the opportunity to read the terms and conditions set forth in it. This Agreement, the associated online or in-store materials (“Materials”) that the Agreement is sold with, if applicable and your sales receipt comprise the entire agreement relating to the Plan.
8. ACCEPTANCE TESTING. If You exercise the Plan in accordance with the terms of this Agreement, UTC DIGITAL TECHNOLOGIES in its sole discretion or the discretion of any of its agents reserves the right to do relevant deductions if any of the following conditions are not met: PLEASE NOTE that UTC DIGITAL TECHNOLOGIES will not make a claim on any warranty plan on Your behalf. You must make any warranty claim prior to sending the Product to UTC.
a) GOOD. The Product is fully functional, with normal visible wear and tear. The Product must be returned with all components, remote controller, original software, and all other accessories that originally shipped with the Product. If THE UTC DIGITAL TECHNOLOGIES PVT LTD grades the Product as Good, no adjustment will be made to the Buyback Amount.
b) POOR. The Product has one or more of the following issues: 1. The Product has sustained minor functional damage or product failure that can be easily repaired; 2. One or more of the Product’s minor components, peripherals, or accessories is missing or damaged but can be easily repaired or replaced; 3. The Product has more than normal visible wear and tear, including, but not limited to, cracks, dents, scratches, dirt and user-added stickers. If THE UTC DIGITAL TECHNOLOGIES PVT LTD grades the Product as Poor, the Buyback Amount will be adjusted down by 50%.
c) SUBSTANTIALLY IMPAIRED. The Product has one or more of the following issues: 1. The Product has functional damage or product failure that affects its ability to perform its function or impairs its use and cannot be easily repaired; 2. One or more of the Product’s components, peripherals, or accessories is missing or damaged and cannot be easily repaired or replaced; 3. The Product has been recalled by its manufacturer and has not been repaired or replaced prior to sending it to UTC DIGITAL TECHNOLOGIES PVT LTD. All damage described above must be repaired either under warranty, or at Your own cost before sending the Product to UTC DIGITAL TECHNOLOGIES PVT LTD. The Product will not be accepted in Substantially Impaired condition and UTC DIGITAL TECHNOLOGIES PVT LTD will retain the Service Fee You paid. If the Product is considered to be Substantially Impaired, the Product will be considered Rejected Product as provided in Paragraph 9.
Normal TV Remote
The price mentioned in the aforementioned table will be deducted if the Customer doesn’t submit the working Remote to Digi2L when opting for ABB Redemption. The deductions will only be made from the Guaranteed Buyback Price which is to be offered to the customer based on the Terms and Conditions.
Eg: if customer is supposed to received 50% of the Invoice Price (after Quality Check) for its Normal TV and is not able to submit the working remote the price offered will be as follows: 50% of invoice – 400/-
9. REJECTED PRODUCT. If the Product is considered to be a Rejected Product, the Plan will be terminated with no refund of Your Service Fee or payment of the Buyback Amount, and you will be notified at your site at the time of inspection and you will receive an e-mail notification regarding the same.